CORONAVIRUS SERVICE UPDATE

As we work through the challenges of the Coronavirus epidemic, you may experience a reduced level of service. Please bear with us during this time. Depending on government advice we may at some stage have a partial or full office closure. We will endeavour to service our clients with as many staff as possible working from home.

It is likely that this decision will impact our service levels, particularly call waiting times and quote turn-around times. If they are impacted, we will prioritise calls in the following order: Claims, Renewals, MTAs, then New Business. This is to ensure we maintain service levels for existing policyholders as well as we can. You can reach us at This email address is being protected from spambots. You need JavaScript enabled to view it. if our phone lines are busy. 

You can help mitigate the impact by: 

• Only contacting us if a renewal, quote request or MTA is due within 24 hours

• Not chasing for updates, we will be in touch as soon as possible

With over 35 years’ experience in the Insurance and Financial Services industry, Pace Ward have the expertise to tailor insurance policies which match your requirements. We firmly believe in high quality client care and do not leave any corner unturned in order to provide an exceptional standard of personal service.

What makes Pace Ward different? As members of Compass Network, the UK's largest broker network, we benefit massively from their enhanced collective strength, bargaining power and premiums. This allows us to have access to specialist providers, including Lloyds of London, to obtain competitive cover which are hard to find from a simple quote comparison site. 

Through this we specialise in a wide range of insurance cover which includes:

• Commercial Insurance (Business & Property)
• Household Insurance
• Performance Car Insurance
• Modified Car Insurance
• Track Day Insurance 

and more…

We pride ourselves on thoroughly getting to know our clients and gaining a real understanding of their insurance needs. Our high qualified team love building rapport and relationships, so you feel comfortable in asking whatever you want. Our team will take their time to review your needs and assess risks before making a recommendation.

Our commercial team carry out these values as we understand how important your business is to you. Our team will gain your trust and analyse every avenue before providing a policy which suits you. From motor trade to fleet and property insurance, Pace Ward can offer you a policy that’s affordable as it is flexible. 

Whether it’s personal valuables or safety of your home, our team are well versed in establishing your requirements and bespoke contracts that you can put your confidence in. 

Pace Ward are known as ‘Performance Car Specialists’ because of our ability to offer insurance to the car enthusiast. If you have modifications, an imported car or are seeking track day insurance we can cover you. We love talking to a car enthusiast because we ourselves are too! 

You still might be wondering, why should I use an insurance broker? Well, click here.

We also provide independent financial advice at Pace Ward Financial Solutions Ltd who specialise in Protecting Wealth. 

This we achieve through the provision of personal, face-to-face independent financial advice. There are no off-the-shelf solutions as our experience is that every single one of our clients has their own personal concerns, responsibilities and ambitions. Basing our service on this principle as experienced advisers, we have built quite exceptionally strong, trusted and lasting relationships with our clients. Find out more here.